Closure of Rathmines Citizens Information Centre a ‘disappointment’, says Bacik

The expected closure of the Rathmines Citizens Information Centre (CIC) later this week has been labelled a “disappointment” by Labour leader and TD Ivana Bacik.

Deputy Bacik said that even though the closure is part of a larger plan to consolidate physical services and move towards an online platform, the closure will have a “detrimental effect” on people who are unable to use the internet or access a computer.

“Groups disproportionately impacted upon include some older people, people with certain disabilities, those with literacy challenges, and those without IT skills,” Bacik said.

“We already saw these negative effects borne out during the temporary closure of in-person services due to Covid-19.

“This permanent closure marks a sad day for the local community in Dublin Bay South.”

Deputy Bacik says that the building which houses the centre has been up for sale for some time, but she had hoped the service would not be lost completely.

“It is vital that all people have access to impartial and free advice, advocacy and information on social services,” she said.

“This entitlement must be extended to all, regardless of ability to access the internet or travel into the City Centre.

“It is recognised that a shift to online services is inevitable; for many people, such a shift is very welcome.

“However, the transition must not leave anyone behind.

“The recent closure of post offices around the country, in addition to the closure of Citizens Information services, is of immense concern to a great many people.

“I urge the Minister for Social Protection to reflect on the closure of face-to-face services, and to engage with those who are now losing out.

“Impartial information about social services is a public good, and it should be accessible to all.”