Irish Water mobilises crews to restore water supply for customers in Rush

Irish Water says it has identified a major burst in a watermain impacting up to 600 customers in Rush and is working with Fingal County Council to restore the water supply as quickly as possible.

A spokesperson said ‘dedicated water service crews have mobilised and repairs are expected to be completed by 4pm today.’

“To support customers, crews have reconfigured the network in some areas in order to maintain supplies, however, impacted customers may experience reduced pressure and/or outages until the repairs have been completed,” they said.

“Typically it takes two to three hours after this to restore normal supply to all customers affected by an unplanned outage.”

Speaking about the repair works, Tselo Tlou, Irish Water said, “The repairs are being conducted as quickly and efficiently as possible to minimise disruption to the community of Rush and restore water for all customers.

“We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible.”

Vulnerable customers who have registered with Irish Water receive direct communications for planned and unplanned outages lasting more than four hours.

Irish Water’s customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.

For updates please see the water supply updates section of the Irish Water website.